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Privacy Policy

Effective Date: July 4, 2026

Rebuild Within Counseling and Wellness PLLC values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit this website or contact the practice.

This policy applies to information collected through this website, contact forms, email communication, phone calls, and other practice-related communication. This policy does not replace the HIPAA Notice of Privacy Practices provided to therapy clients.

Information We May Collect

Rebuild Within Counseling and Wellness PLLC may collect personal information that you voluntarily provide, including your name, phone number, email address, preferred method of contact, and any message you submit through the website.

Please avoid including detailed clinical information, crisis-related information, or sensitive personal health information in website contact forms or general email messages.

How Your Information May Be Used

Information submitted through the website may be used to respond to inquiries, schedule consultations, provide information about services, improve website functionality, and communicate with you about counseling-related matters.

Information will not be sold, rented, or shared for marketing purposes.

Confidentiality and Protected Health Information

Once you become a client, certain information may be considered protected health information under applicable privacy laws, including HIPAA. Client records, clinical documentation, scheduling information, billing information, and communication related to counseling services are handled with care and in accordance with applicable laws and ethical standards.

Therapy records are maintained securely. Access to client information is limited to individuals or service providers who are authorized to support treatment, payment, healthcare operations, legal compliance, or administrative functions.

Limits of Confidentiality

Counseling services are confidential, but confidentiality has legal and ethical limits. Information may be disclosed when required or permitted by law, including situations involving suspected abuse or neglect of a child, elderly person, or person with a disability; serious risk of harm to self or others; court orders; medical emergencies; or other circumstances required by law.

Electronic Communication

Email, text messaging, website forms, and online communication may not be fully secure. By contacting the practice electronically, you acknowledge that there may be some risk to privacy. Rebuild Within Counseling and Wellness PLLC will make reasonable efforts to protect your information but cannot guarantee the security of information transmitted electronically outside of secure client portals.

Clients are encouraged to use the secure client portal for clinical communication whenever available.

Website Analytics and Cookies

This website may collect basic non-identifying information, such as browser type, device type, pages visited, and general website traffic data. This information may be used to improve the website and user experience.

Cookies or similar tools may be used by the website platform or third-party services. You may adjust your browser settings to limit or disable cookies.

Third-Party Links

This website may contain links to third-party websites or resources. Rebuild Within Counseling and Wellness PLLC is not responsible for the privacy practices, content, or policies of third-party websites.

Your Rights

Clients have certain rights regarding their health information, including the right to request access to records, request corrections, request restrictions, request confidential communication, and receive information about certain disclosures, as allowed by law.

Additional details about client rights are provided in the practice’s HIPAA Notice of Privacy Practices.

Emergency Disclaimer

This website is not intended for emergency communication. If you are experiencing a mental health emergency, call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rebuild Within Counseling and Wellness PLLC
Rosalyn Norwood-Williams, MS, NCC, LPC-Associate
Supervised by Patricia Halley, MS, LPC-S
Phone: 936-414-5259
Email: info@rebuildwithinwellness.com
Website: www.rebuildwithinwellness.com

Policy Updates

Rebuild Within Counseling and Wellness PLLC may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date.

Terms of Use

Welcome to the website of Rebuild Within Counseling and Wellness PLLC. By using this website, you agree to the following Terms of Use. If you do not agree with these terms, please discontinue use of this website.

Purpose of This Website

This website is intended to provide general information about Rebuild Within Counseling and Wellness PLLC, counseling services, areas of support, fees, scheduling, and practice policies.

The information on this website is for informational purposes only and should not be considered medical advice, mental health treatment, diagnosis, crisis intervention, or a substitute for counseling with a qualified mental health professional.

No Therapist-Client Relationship

Viewing this website, submitting a contact form, sending an email, calling the practice, or scheduling a consultation does not automatically create a therapist-client relationship.

A therapist-client relationship begins only after appropriate consent forms, intake paperwork, clinical screening, and acceptance into services have been completed.

Emergency Use

This website is not monitored for emergencies and should not be used for crisis communication.

If you are experiencing a medical or mental health emergency, call 911, go to the nearest emergency room, or call or text the 988 Suicide & Crisis Lifeline.

If you believe you may harm yourself or someone else, seek immediate emergency assistance.

Service Availability

Rebuild Within Counseling and Wellness PLLC provides counseling services to eligible clients located in Texas. Availability may vary based on scheduling, clinical fit, legal requirements, and scope of practice.

The practice reserves the right to determine whether services are clinically appropriate and whether a referral to another provider or higher level of care is needed.

Telehealth Services

Telehealth services may be available to clients located in Texas at the time of service. Clients are responsible for ensuring they have a private space, reliable internet connection, and appropriate technology for virtual sessions.

Telehealth may not be appropriate for every client or every clinical concern. The practice may recommend in-person services, referral, or a higher level of care when clinically appropriate.

Website Content

All content on this website, including text, images, graphics, branding, design elements, and service descriptions, is owned by or licensed to Rebuild Within Counseling and Wellness PLLC unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use website content for business or commercial purposes without written permission.

Accuracy of Information

Rebuild Within Counseling and Wellness PLLC makes reasonable efforts to provide accurate and updated information. However, the practice does not guarantee that all website content is complete, current, or free from errors.

Website information may be changed or updated at any time without notice.

Third-Party Links

This website may include links to third-party websites or resources. These links are provided for convenience only. Rebuild Within Counseling and Wellness PLLC does not control and is not responsible for third-party websites, content, policies, or services.

Client Portal and Communication

Clients may be given access to a secure client portal for scheduling, forms, billing, and communication. Clinical or sensitive information should be shared through the secure portal whenever possible.

Email, text messaging, and website forms may not be fully secure and should not be used for urgent or crisis-related concerns.

Fees and Payment

Fees, payment policies, cancellation policies, and financial agreements are provided separately through informed consent paperwork, intake documents, or written practice policies.

Website fee information is provided for general informational purposes and may be updated as needed.

Limitation of Liability

By using this website, you agree that Rebuild Within Counseling and Wellness PLLC is not liable for damages related to your use of this website, reliance on website content, technical issues, third-party links, or communication delays.

Governing Law

These Terms of Use are governed by the laws of the State of Texas.

Contact Information

For questions about these Terms of Use, please contact:

Rebuild Within Counseling and Wellness PLLC
Rosalyn Norwood-Williams, MS, NCC, LPC-Associate
Supervised by Patricia Halley, MS, LPC-S
Phone: 936-414-5259
Email:info@rebuildwithinwellness.com
Website:www.rebuildwithinwellness.com

Updates to These Terms

Rebuild Within Counseling and Wellness PLLC may update these Terms of Use at any time. Continued use of this website after updates are posted means you accept the revised terms.

Good Faith Estimate Notice

Effective Date: July 4, 2026

You have the right to receive a Good Faith Estimate explaining how much your healthcare services may cost.

Under the No Surprises Act, healthcare providers are required to provide uninsured and self-pay clients with a Good Faith Estimate of expected charges for services.

You are considered uninsured or self-pay if you do not have health insurance, choose not to use insurance, are not using insurance benefits for services, or are receiving services from an out-of-network provider and paying privately.

Your Right to a Good Faith Estimate

You have the right to receive a Good Faith Estimate for the total expected cost of non-emergency healthcare services, including counseling services.

A Good Faith Estimate will include expected charges for services that are reasonably expected to be provided. This may include intake sessions, individual counseling sessions, assessments, or other services discussed as part of your care.

When You Will Receive a Good Faith Estimate

You may receive a Good Faith Estimate when you schedule services or upon request.

You may request a Good Faith Estimate before scheduling services. If you schedule services at least three business days in advance, you may be entitled to receive a written Good Faith Estimate within the required timeframe.

Estimated Counseling Fees

Fees may vary based on service type, session length, and clinical need. The following are estimated self-pay rates:

Initial Intake Session: $150 per session
Individual Counseling Session: $95 per session
Extended Session: $125 per session
Consultation Call: $0
No-Show or Late Cancellation Fee: $65

The actual number of sessions needed will vary depending on your concerns, goals, progress, availability, and treatment preferences. Because therapy is individualized, it is not always possible to know in advance exactly how many sessions will be needed.

This estimate is not a contract and does not require you to receive services from Rebuild Within Counseling and Wellness PLLC.

Changes to Your Estimate

Your Good Faith Estimate may change if your treatment needs change, your session frequency changes, additional services are requested, or you choose to continue therapy longer than initially estimated.

You may request an updated Good Faith Estimate at any time.

Disputing a Bill

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may have the right to dispute the bill through the federal patient-provider dispute resolution process.

You are encouraged to save a copy of your Good Faith Estimate for your records.

Insurance and Out-of-Network Services

Rebuild Within Counseling and Wellness PLLC may be an out-of-network provider. If superbills are provided, they may be submitted by clients to their insurance company for possible reimbursement. Reimbursement is not guaranteed and depends on your insurance plan.

Clients are responsible for understanding their insurance benefits, out-of-network coverage, deductibles, reimbursement policies, and financial responsibility.

Questions

For questions about fees, Good Faith Estimates, or billing, please contact:

Emergency Disclaimer

Good Faith Estimates apply to scheduled non-emergency services. This website and practice contact forms should not be used for emergencies. If you are experiencing an emergency, call 911, go to the nearest emergency room, or call or text 988.